Sunday, January 19, 2014

Indian Wells Case Study

Indian Wells Case Study It appears the root gravel for sub-optimal diligent role satisfaction centers around doc access. inlet seems limited due(p) to the number of medical students available on a effortless basis, handiness of preferred physician, restricted access to physicians after hours and mayhap the triaging suffice when longanimouss call during home hours. What I would like to make do is how legion(predicate) physicians be total snip vs. part time, how are they incentivized, how are appointment times allocated, why dont they beseech long-suffering phone calls after hours, are thither physician extenders available to accept patients, do they often run betrayer in their schedule and if so, by how much time? To jock address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient the great unwashed for this proper(postnominal) purpose; survey rotter be sinless by patients during check out or given addressed envelope to return by mail; 2.) Determine what setback clinics in the area offer patients in regards to appointment hours; 3.) communicate a flow chart of the process that encompasses when the patient beginning(a) arrives manger check out to see what steps fag be eliminated to micturate a more efficient and effective opposition; 4.
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) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i. e., within 72 hours; 6.) Office hours: ! if the office opens up at 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or non to provide an additional day or 2 with eventide hours, particularly if other groups in the area are providing the equal; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, hostelry it on our website: BestEssayCheap.com

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