southwestward air lanes Coursework LBSOM2090 Peter Jardine 247224 1. Cycle of service. (See Appendix A) 2. improvement intersection point bundle for southwest Airlines. Supporting facility. sou-west Airlines uses less congest airports to help cut cost, airport cost much(prenominal) as landing fees terminate be up 50% in airports such Dulles or Reagan (Washington) when compared with the less clog Baltimore. south-west consists solely of Boeing 737s. The airline has nearly 400 of the newest jets in the USA, with an fair(a) age of 9.6 years. The Boeing 737 is a gip- to medium-range, twin engine narrow luggage compartment jet airliner. The 737 was originally developed as a smaller, give-up the ghost cost airliner for short haul flights. The characteristics of the airliner make it the ideal airliner for Southwest. Al first-class honours degreeing the airline to keep costs grim and provide client rewards such as their frequent beak programme. Southwest Airlines uses the Internet to subject area electronic or e-tickets this allows them to bypass travel agents and their fees. Again costs to be unploughed to a minimum for the passenger. Facilitating goods. In flight, passengers can choose unalike kinds of snacks such as crisps or peanuts.

Southwest Airlines dont provide an in flight meal or entertainment, this is establish soley on the fact customers prefer low cost tickets in order to get from A to B on short haul flights. Southwest Airlines also alone offer jalopy or economy seating. Information. When making a reservation passengers mus t provide departure and arrival dates and de! stinations as well as personal information such as name, address and crack details. When checking in at the chosen aerodrome it is important to discipline that they have the correct travel documents, passport, endorse etc. explicit services. A recent survey conducted by SmarterTravel.com position Southwest Airlines first in nine of thirteen interior(prenominal) airline categories, including value, customer service, price, routes and cleanest cabin. The airlines...If you want to get a full-of-the-moon essay, order it on our website:
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